Privacy Policy
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Introduction
At Utility Advice Manager, we prioritize and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our gas and electric consultancy services, including our website, customer support, and related offerings. We are committed to safeguarding your data in compliance with applicable privacy laws.
By using our services, you agree to the terms of this Privacy Policy. Please review this document carefully to understand our practices. If you have any questions or concerns, please contact us using the details provided below.
1. Information We Collect
To deliver effective and personalized utility advice and support, we may collect:
Personally Identifiable Information (PII): Name, address, email, and (if applicable) payment details.
Service-Related Data: Information about service inquiries, utility usage, contract history, preferences, and feedback.
Technical Information: IP address, browser/device type, and interactions with our website (via cookies or similar technologies).
2. How We Use Your Information
We use the data we collect to:
Provide and improve our utility comparison and consultancy services.
Communicate with you about your account, service updates, or promotional offers.
Process and manage service requests securely.
Enhance your user experience and our service quality.
Meet legal and regulatory obligations.
3. Sharing of Information
We do not sell your personal information. We only share data under the following circumstances:
Service Providers: With trusted partners who help us deliver services (e.g., IT providers, comparison engines, payment processors).
Legal Compliance: When disclosure is required by law, such as for legal proceedings or regulatory inquiries.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we continually review and update our practices to reduce risk.
5. Cookies and Tracking Technologies
Our website may use cookies or similar tools to improve functionality, personalize content, and analyze traffic. You may disable cookies through your browser settings, but this may affect certain features of our website.
6. Your Privacy Rights
You have the right to:
Access, update, or delete your personal information (subject to legal limitations).
Opt out of receiving marketing or promotional emails.
To exercise your privacy rights, please contact us using the information below.
7. Children’s Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect information from children. If we become aware that we have inadvertently gathered personal data from a minor, we will take steps to delete it.
8. Policy Updates
We may revise this Privacy Policy periodically. Any updates will be posted on our website and take effect immediately upon publication. We encourage you to review this policy regularly to stay informed.
9. Contact Us
For any questions or concerns regarding your privacy or this policy, please contact us at:
Utility Advice Manager
📍 637 N Broad St, Middletown, DE 19709, USA
📞 +1 855 703 3528
✉ support@utilityadvicemanager.com