Privacy Policy

At Utility Advice Manager, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect information that you voluntarily provide when you contact us, request assistance, submit a service inquiry, or communicate with our team. This may include your name, phone number, email address, service address, and details related to your utility service request.
We may also collect limited technical information when you use our website, such as your browser type, device information, IP address, and website activity. This information may be used to improve website performance, security, and the overall user experience.

How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and service requests
  • Assist with natural gas and electricity-related services
  • Communicate with you regarding your request
  • Improve our website, services, and customer support
  • Maintain security and prevent misuse of our website
  • Comply with applicable legal requirements

Information Sharing

We do not sell or rent your personal information. We may share information with service providers, contractors, utility-related partners, or other third parties when necessary to process or support your request.
We may also disclose information when required by law, regulation, legal process, or government request.

Cookies and Website Technologies

Our website may use cookies or similar technologies to understand how visitors use the website and to improve functionality. You may be able to control or disable cookies through your browser settings.

Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We recommend reviewing their privacy policies before providing personal information.

Your Choices

You may contact us if you would like to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable legal and record-keeping requirements.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements. Any updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Utility Advice Manager through the contact information provided on our website.