Terms & Conditions

Introduction

These Terms and Conditions (“Agreement”) govern the use of services provided by Utility Advice Manager (“we,” “us,” or “our”) to you, the customer (“you” or “your”). By accessing or using our gas and electric consultancy services—including but not limited to tariff comparisons, switching support, and utility advice—you agree to comply with and be bound by these terms.

This Agreement outlines the terms under which we deliver our services, your responsibilities as a client, payment obligations, and the legal protections provided to both parties. It is important that you read these Terms and Conditions thoroughly to ensure a clear understanding of our policies, expectations, and limitations.

If you have any questions or require further clarification, please contact us before using our services. By proceeding with our services, you acknowledge and agree to the terms outlined in this Agreement.

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1. Agreement to Terms

By accessing or using the services provided by Utility Advice Manager, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services Provided

Utility Advice Manager offers energy consultancy services including, but not limited to, utility bill analysis, tariff comparison, switching assistance, contract management, and ongoing customer support. All services are subject to availability and may vary depending on your location and utility provider participation.

3. Service Fees

All service fees will be discussed and agreed upon prior to the commencement of services, where applicable. Some of our services may be provided at no cost to you, depending on agreements with utility providers. Any fees or commissions will be transparently communicated in advance.

4. Client Responsibilities

Clients must provide accurate and complete information regarding their gas and electricity usage, contracts, and billing. You are responsible for ensuring that all documents and data provided are correct and up to date to allow for accurate advice and comparisons.

5. Payment Terms

Where applicable, payments are due according to the terms agreed upon in writing. Failure to make timely payments may result in delayed or discontinued services. We accept payments via bank transfer, credit/debit card, or other approved methods as specified during service engagement.

6. Warranties and Guarantees

Utility Advice Manager offers advice and support based on the most current and available data from third-party providers. While we strive for accuracy, we do not guarantee savings or outcomes. We are not liable for the performance of third-party utility providers.

7. Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services. Our total liability is limited to the amount paid by you (if any) for the specific service in question.

8. Confidentiality

All information provided by you will be kept strictly confidential and used solely for the purposes of delivering our services. We will never sell or share your personal data with third parties without your consent, except as required by law.

9. Force Majeure

We shall not be held liable for any delay or failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, system failures, power outages, strikes, or government restrictions.

10. Changes to Terms

We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on our official website and will become effective immediately upon publication. You are encouraged to review this page regularly.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States of America. Any disputes shall be resolved in accordance with the laws of the State of Delaware, and you consent to the jurisdiction of its courts.

12. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Utility Advice Manager
📍 637 N Broad St, Middletown, DE 19709, USA
📞 +1 855 703 3528
✉ support@utilityadvicemanager.com